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Visiting the Salon

Don't Forget Your Mask

A polite reminder to ALL guests that have appointments with us, please remember that masks are still mandatory for your appointment and must be worn before entering the salon.

Your Safety is our Priority

All of your Sophie Amelia stylists, apprentices and receptionists will be well equipped in fresh PPE and sanitised after and in between every guest. All of the Sophie Amelia staff have gone for a COVID test before reopening and shown negative results before entering the salon. ( I understand these tests should only be done when you have symptoms, but as a business owner I wanted to be aware that all my staff were safe for our guests.) We are fully aware that the salon is going through a busy period and because of this we have made sure there will be more protective screens and we ask social distancing to still apply.Where possible please pay contactless or via bank transfer.

Cancellation Policy

Given the current circumstances we have decided to update our cancellation policy. 
We will now ask for 72hours notice for a cancellation, if you cancel between 72hours-48hours this will incur in a 50% charge, if you cancel within 48hours-24hours less we will be charging 75%, if you cancel in less than 24hours we will be charging 100% for your appointment. If you fail to pay this charge you will no longer be able to book in at Sophie Amelia. 
We appreciate that illness can occur and things can crop up last minute so if that be the case we will accommodate as much as we can do! We just ask you to be understanding at this SUPER busy time. Again, as always, thankyou SO much for all of your support.

We cannot wait to see you again soon.

Parking

We are asking all of our guests if they can park down in marshals yard, pay for a £1 ticket and then to walk up to the salon. We will send your registration number down when arriving to put you on the yards white list 

Opening Hours: By Appointment Only

Visit: Unit 2A The Pattern Store, Marshalls Yard Gainsborough, Lincolnshire

Telephone: 01427 629751